Plan Insurance Blog

The Importance of Selecting the Right Accident Management Company

Why we recommend Kingsway Claims Accident Management Services

In some quarters accident management companies have gained an undesirable reputation. Unscrupulous operators, of which there are many, have become known as “Ambulance chasers.”

However if you were to suffer the misfortune of being involved in a road traffic accident then the services of a good accident management company could prove invaluable – how quickly their hire vehicle was supplied to them and how easy the process was.

The right accident management company will:

  • Help you complete a claims form over the phone and notify your insurer for you
  • Seek reimbursement for your out of pocket expenses including your policy excess
  • Arrange a like for like hire vehicle
  • Assist and advise you through the claims process

At Plan we specialise in providing cover for professional road based businesses. We understand how vital your vehicles are to your ability to earn a living. For that reason we would always advise using an expert accident management company.

Kingsway Claims Accident Management Services will take control once an accident has occurred.

The value of Plan’s recommendation

Using the Accident Management company that comes recommended by your brokers should provide you with greater confidence in their competence. At Plan we refer over 14,000 clients to Kingsway Claims Assistance.

Due to the size of our account we have strong relationships with their management team. We doubt that you will need us to but if for any reason their service falls below your level of expectation you can request that we intervene to resolve any potential issue that you might be facing.

We won’t allow the hard work that goes into earning our Feefo Gold standard service rating to be jeopardised. That’s why we set strong service level agreements with our third party providers and carry out regular checks to ensure these standards are met.

Read more: What to do in the event of a motor accident

Read more: The motor claims process explained

Many insurance providers will charge around £20 to add a “Before the Event” Motor Legal Policy to your cover. At Plan we believe that as commercial motorists it is especially important that our clients utilise the services of Accident Management firm understands the needs of their industry.

You won’t for example want to receive a Ford Fiesta hire car when you’ve sent in a Mercedes for repair or a small van if you’re without a large transit van.

For that reason we provide a Kingsway Claims Assistance “Before the Event” Motor Legal Policy to every motor client as a FREE benefit of being a client of Plan Insurance Brokers.

Guaranteed Fault Replacement Hire Vehicle

As commercial motorists we also think it’s worth considering cover that can reduce the risk of you being rendered vehicle-less and unable to generate income.

For that reason if you are eligible to take out cover that provides a guaranteed replacement vehicle for a set number of days in the event of a fault claim we strongly suggest you take it.

It’s worth highlighting that insurance companies include vandalism and theft in their definition of a fault claim. So you could be without a vehicle through no error on your part.

Don’t forget to report any motor accident on 0333 003 0613.  

June 2016 Accident Management011

Read more: Plan win Insurance Provider of the Year Award

Read more: What to do in the event of a motor accident