Cyber Liability Insurance

Keeping Your Data Protected

The value of a cyber-liability policy will continue to grow as technology becomes increasingly prominent in successful business operations. There is a huge increase in potential exposure for businesses, from personal data to information stored and transferred electronically. Clients are also at risk from data being lost by way of a misplaced laptop or company mobile phone.

By purchasing cyber-insurance arrange by Plan, you can benefit from:

  • Crisis Response
  • Incident Management
  • Investigation and Restoration
  • Awards, Fines and Credit Monitoring

Call us on 0800 954 0778 to speak to one of our specialist advisors or request a call back.


Below we have compiled some commonly asked questions that explain the key features of Cyber Liability Insurance, from essential elements of insurance to optional add-ons, to ensure that you and your business have the right cover.

If you have any more questions or would like a quote call our expert team, request a call back or fill in a quote form.

What is cyber crime?

Cyber-crime is when a criminal known as a hacker uses electronic equipment such as a computer to perform a crime. This usually consists of hacking, internet fraud, identity theft, phishing scams and more.

What is cyber liability insurance?

Cyber liability insurance will protect businesses from online risks and help cover the financial losses which could result from data breaches where your customer’s personal information is exposed. Cyber policies will support you with data recovery and more to get you back on your feet in the event of a cyber-attack.

Who needs cyber liability insurance?

If you are a business that relies on technology to store personal customer data then you should look to invest in a cyber-liability policy, which will help reduce exposure and protect you from electronic damages and the costs they may incur.

What does a standard cyber liability insurance policy cover?

At Plan, we offer a cyber recovery package. This is an insurance policy which provides SME businesses, with a turnover of less than £5m with a cyber expert to help them survive a cyber-attack and loss of personal information. Our cyber recovery package includes:

Crisis Response

  • Emergency line available 24/7, 365 days a year
  • Initial incident notification & full assessment
  • Advice on immediate actions

Incident Management

  • Advice to ensure compliance with data security law
  • Investigation & IT advice in respect of 3rd party claims
  • Legal advice in respect of 3rd party claims & protection of business reputation
  • PR advice in respect of 3rd party claims & protection of business reputation

Investigation and Restoration

  • Investigation and IT advice in respect of regulatory investigation
  • Legal advice in respect of regulatory investigation
  • Assisting with the restoration of email, online and other software systems

Awards, fines and credit Monitoring

  • Payment of regulatory costs and damages
  • Payment of regulatory fines and penalties
  • Payment of credit monitoring costs

The basic entry level cyber insurance package is Cyber 10

Cyber 10 provides and pays for up to 10 hours of expert telephone advice from a cyber-emergency response team to help you recover a data breach. This can include:

  • An initial assessment of the risk, giving guidance on immediate actions to be taken
  • Expert advice to ensure you comply with data security law
  • Guidance on your defence of a liability claim made against you arising exclusively out of the data breach
  • Help with contacting customers affected by the data breach, including public relations support
  • Assistance on the steps to be taken to restore email system, online services and IT software
Why is cyber insurance important?

A cyber liability policy will protect you and your business against cyber threats including cyber-crime, data breaches and system interruption. Such a policy could cover the costs incurred, including business losses and eventual fines.

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