Claims Contact Info
All Motor Claims
Report a motor accident to our helpline on 0333 003 0613
To notify your insurer of an existing non-motor claim (i.e. building, liability etc) we recommend contacting your insurer’s claims line number. This will be listed in your policy documentation.
For further advice please contact our non-motor claims help line on 0333 003 0614 during office hours.
Taxi & Chauffeur Breakdown Claims
To claim on your breakdown cover please call 0330 041 4660
London Black Cab Breakdown Claims
To claim on your breakdown cover please call 0800 031 4952
London Black Cab Windscreen Claims
To claim on your windscreen cover please call 0800 862 0474
*PCL lines (Finance) are open Monday to Friday from 8am to 6pm excluding bank holidays.
A selection of calls will be recorded for compliance and training purposes. Calls to 0800 and 03 numbers cost no more than a national rate call and they will form part of any free/inclusive call package minutes you may have. Lines are open Monday to Friday from 9am to 5.30pm except bank holidays unless stated otherwise.