Commercial Insurance Reviews

Please see below feedback regarding the personal service provided by our team of commercial insurance experts.

Hannah – Commercial Team

Customer Experience Review from Mr Grant

Always on hand when you want to talk

Don’t talk to them very often but when I need them they are there to sort out all night needs first class. Read more

Matthew – Commercial Team

Customer Experience Review from Mr Heard

Highly responsive, professional and knowledgeable

Highly responsive, professional and knowledgeable service. Read more

Michael – Commercial Team

Customer Experience Review from Mr McDonnell

Highly Recommended!

Excellent Service! Michael really helped us, and couldn’t recommend him more. Read more

James – Commercial Team

Testimonial from a limited engineering business

“Account Executive James had been highly recommended by other businesses”

We approached Plan Insurance Brokers in early 2022 known to be a Large Construction Broker in the South East for assistance on our business insurance requirements.

Our dedicated Account Executive James had been highly recommended by other businesses and built a good reputation in the industry was our first point of contact.

James took time to gain extensive knowledge of our business needs which was helped with his previous involvement with LEIA members. With his experience he found us a reputable insurance company with a lot of included enhancements and cover.

In addition, James managed to turn this around in a very short time frame so we could provide evidence of insurance and keep our customers happy.

We look forward to building a relationship with James and everyone else at Plan Insurance Brokers!

Ryan – Commercial Team

Customer Experience Review from Mr Stitch

Excellent service

Excellent service and consideration for my needs. Ryan went that extra mile to ensure I go precisely what I required. Read more

Jess – Commercial Team

Customer Experience Review from Mr Deith

Extremely Supportive and Understanding – Just What I Needed

As a new business, Plan Insurance Brokers were exactly what I needed. Unsure of which direction to take, Jess listened and genuinely understood what i was trying to achieve and provided cover tailored to my exact requirements at an extremely competitive rate.

Extremely Grateful – No Hesitation in Recommending Plan Insurance Brokers. Read more

AWARD WINNING SERVICE, RATED PLATINUM STANDARD BY OUR CUSTOMERS

“Service is fantastic, the people that work there are brilliant.”

Harry Charles, Auto Repair Garage Owner

5 stars Platinum Standard Service

In 2021, 414 customers rated our service using independent provider Feefo. We are proud to have won the Feefo Platinum Trusted Service Award for achieving the highest levels of service excellence.

  • 369 rated us “5 stars”
  • 36 rated us “4 stars”
  • Only 9 rated our service 3 stars or less… that’s less than 2.2%, but we will carry on to get this number even lower next year!

Net Promoter Score®

We are proud top have achieved an exceptional Net Promoter Score (NPS) of 83 in 2021.

This means that a staggering 87% of our customers would recommend us to their friends and family.

We are very grateful for your loyalty and will continue to deliver the excellent service you deserve!

Average Customer Rating:
4.8/5