Cross border hiring is severely affecting both private hire and public hire drivers across the country. London black cab drivers will tell you that they see Uber drivers from as far afield as Manchester and Sheffield operating at weekends in the capital.
Private hire operators in the west country, south coast and midlands complain about PCO licenced vehicles accepting jobs in their regions.
Donna Short of the National Private Hire Association states that it’s the number one issue, “affecting the majority of licence holders in the majority of licensing authorities.”
Many of her association’s members have been in touch to ask whether out of area drivers are insured when carrying passengers outside of the area their licence has been issued in? She subsequently contacted us to ask for clarification.
The below blog attempts to answer her questions and those of the many drivers who have been in touch on social media regarding the subject. Click on a header below to jump to a specific section:
- The Deregulation Act 2015
- Why do private hire and taxi drivers operate across borders?
- If a private hire or taxi vehicle is working wholly outside the district that granted the vehicle its licence, does this invalidate its insurance cover?
- How can the insurance industry help stop cross border hiring?
- How will cross border hiring affect private hire and taxi drivers insurance costs?
- Is a national Private Hire and Taxi licencing body needed?
- Uninsured drivers also affect insurance costs
One area that insurance can influence is cost. With insurance there are many aspects (rating factors) which make up the cost of your insurance. i.e. age, vehicle, home postcode, operating post code, licensing authority etc. A number of drivers operating solely or almost entirely outside of their licenced area have worked out that certain areas of the country pay less for insurance and fraudulently claim that they are based in these areas.
We try to combat this and prevent it happening by asking: where they live, where their licence is issued from, who they work for and where they get their bookings. Then we will rate the policy based on all the facts. However we know a lot of our competitors do not obtain the full picture.
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The issue here is that you have areas that have performed well in the past in terms of low claim pay outs that are now being ‘muddied’ by drivers from areas that have not performed as well. Therefore if this trend continues; then these drivers operating across borders will end up increasing insurance prices in the “better” areas. This will lead to insurers rating on a more standardised bases; which will be bad news from some parts of the country.
For example people working and living in or around the Lake district pay a lot less for people who live or work in Blackpool, Blackburn and Manchester etc. However if drivers from these areas continue to obtain licenses in areas like Copeland but really they work in Manchester then Copeland will end up having the same claim statistics as Manchester. Then as explained above insurers will have to treat Copeland in the same way that they treat Manchester.
What is needed is for all insurers and brokers to try and eliminate cross border hiring by careful underwriting. This involves the type of pre-inception checks that we carry out at Plan. We ask numerous questions to see if the information they are presenting makes sense. It is a relatively complicated issue for many to understand the finer details of but we do our best to educate the market.
Hopefully drivers will vote with their feet and support insurance suppliers that turn down enquiries from cross border operators. Yet in these difficult times many drivers are purely price driven and will do all they can to reduce their cost; which is totally understandable in this current climate.
With local council enforcement officers often unable to assert their authority over drivers and vehicles licensed elsewhere perhaps a national regulatory body for the taxi and private hire industries is required?
We already have the Driver and Vehicle Safety Authority (D.V.S.A. previously known as V.O.S.A.) which licences and carries out vehicle checks; albeit on larger vehicles i.e. coaches, buses and minibuses etc. Could the DVSA take responsibility for taxi and private hire regulation across the UK?
If so they could enforce standardised rules nationwide. There would still need to be some regional subtleties such as in London where the Black Cab trade is subject to much tighter regulation to maintain required standards. However across the board drivers and service providers would be better placed to know where they stand on a number of regulatory issues. For example there would be much less confusion over rules relating to: vehicle criteria, whether non PH licenced drivers allowed to drive licenced vehicles such as spouses, regulatory of MOTs, licence costs, CRB/DBS checks and insurance requirements.
In addition to CRB and DBS checks, which are particularly important for safeguarding passengers, a national body would be able to compile a complete database of drivers. The intention being to prevent drivers who have previously been deemed not to be fit and proper persons from requesting a licence in an alternative licencing area. Private Hire & Taxi Monthly reported on this topic in January when an issue came to light in Southend.
Two drivers, Nasser Hussain and Nisar Abbas had received custodial sentences for perverting the course of justice by operating a ring in which drivers shared driving convictions to avoid being banned. They subsequently had their private hire licences revoked by the local council. However they were found to be operating in the area for Uber under a licence issued by TfL.
Other regional areas affected by cross border issues include Bristol where drivers are obtaining private hire vehicle licences to side step their obligation to complete the council’s driving and topography tests.
The pros and cons of creating a national regulatory body for the taxi and private hire industry is a substantial discussion in itself. I intend to write a separate blog on the subject in the near future.
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From my experience and knowledge of taxi and private hire policies; I also think a lot more needs to be done regarding drivers who do not have appropriate insurance; and the regulators / local authorities need to prioritising tackling this issue. I believe there are thousands of drivers ‘acting’ as private hire and/or public hire drivers that are not insured for this purpose and this is having a massive inflationary effect on the cost of insurance for the industry.
These drivers might not have a valid policy; but the insurance industry is still legally responsible to pick up the cost of damages to third parties. i.e. compensation to injured passengers and other motorists etc. Ultimately these costs are passed back onto honest drivers via their renewal premiums.
So in summary, regrettably I can’t provide better news about the insurance industry’s ability to tackle drivers operating across borders. Providing the law does not prosecute them for touting or a similar offence then the drivers’ insurance will be valid – and there is not a lot the insurance industry can do on this.