Redhill, 24 April 2019 - Plan Insurance Brokers have launched a new website and refreshed brand identity to enhance the customer experience and position the company as a market leader.
London, 4th December 2018 – The Plan Group has announced that serial entrepreneur Paul Ragan has taken a NED role on the firm’s board. The high profile industry figure brings considerable experience of acquisition to the family-owned company that has aspirations to become a Top 50 broker in the UK.
London, 25th April 2018 – Retail magnate and Dragons’ Den star Theo Paphitis launched Plan Insurance Brokers’ new Headquarters in Redhill on Tuesday 24th April 2018 with an evening of celebrations. A number of suppliers, insurers, press and local business learnt of the part he played in the company’s success when it was just an idea.
London, 2nd June 2016 – The Plan Group is the winner of the London & South East People’s Choice Family Business of the Year Award 2016. As Paul Andrews, Founder and Managing Director of Family Business United (‘FBU’) explains, “We were delighted to pull
As National Apprenticeship Week approaches Plan’s Matthew Dunk explains why he thinks school leavers should consider an apprenticeship as a route to success. Set up by the Skills Funding Agency, National Apprenticeship Week 2016 will take place between March 14th – 18th.
What our clients say
"Very understanding and listened to what I was saying. Took time to make sure I understood all about the policy I was going to be taking out with them."
"Excellent service. I have been a client for many years and they continue to provide exactly what I require."
5 stars Gold Standard Service
In 2018, 921 customers rated our service using independent provider Feefo. We are proud to have been awarded a Gold Standard Award for the 6th year running.
- 780 rated us "5 stars"
- 107 rated us "4 stars"
- Only 34 rated our service 3 stars or less... that's less than 3.7%, but we will carry on to get this number even lower next year!
Net Promoter Score®
We are proud top have achieved an exceptional Net Promoter Score (NPS) of 80 in 2018.
This means that a staggering 85% of our customers would recommend us to their friends and family.
What's more, across all our lines of business, more than 86% of our customers renew their policy with us. We are very grateful for your loyalty and will continue to deliver the excellent service you deserve!