Easy payment options for our customers

Plan Insurance Brokers customers can have access to a range of easy payment options, to help manage the cost of their insurance premium.

Depending on the type of policy purchased, we can offer you to pay in two or three convenient instalments, or even monthly payments, whichever suits you best. There are no hidden costs, your monthly payments and interest are stated up front.

Plan Finance – Policies purchased before the 01/11/2018

Part of The Plan Group Ltd, Plan Finance enables you to spread your premium payments. With Plan Finance, you can choose the number of payments that suit you best and competitive interest rates will help you stay on top of your finances.

Plan Finance Customer Service

If you wish to amend details relating your finance agreement such as the date of your finance payments please contact our Customer Services team.

Alternatively, if you wish to speak to arrange a payment for a direct debit default, please contact Plan Finance directly on 0203 004 5578*.

Premium Credit Limited – Policies purchased on or after 01/11/2018

Premium Credit Limited (PCL) has become our new premium finance provider in November 2018. PCL is a market leader in payment solutions, enabling us to offer our customers even more flexible payment choices and competitive rates.

Premium Credit (PCL) Customer Service

For any query related to your PCL finance agreement, please call 0344 736 9836**. (Please ensure to have any relevant document (e.g. credit agreement number) to hand)

Alternatively, you can manage your account directly via the PCL web client portal or app. More information can be found on Premium Credit’s website here.

* Lines are open Monday to Friday, from 9am to 5.00pm, excluding bank holidays (calls are free on UK mobiles and landlines).

** *PCL lines are open Monday to Friday from 8am to 6pm excluding bank holidays.

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