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Motor Accident Management

Take the pain out of your claim

Clients of Plan Insurance Brokers benefit from a Full Accident Management Service. As commercial motor insurance specialists, we realise just how vital your vehicles to the operation of your business. Without them you cannot earn.

Therefore we seek to minimise the circumstances that might leave your without your vehicle. If you are involved in a motor accident you also need to make sure you are fully protected against uninsured losses.

If you have been involved in a motor accident and wish to make a claim or to report an incident for information purposes please call 0333 003 0613.

Specialist claims advisors will organise the recovery of all your out of pocket expenses so long as you have a motor insurance policy.


Benefits of our Claims Assistance service can be but are not limited to:

  • *Personal Injury Compensation
  • Recovery of Vehicle Repair Costs
  • **Recovery of Vehicle Hire Costs
  • Recovery of Insurance Excess
  • £100,000 Legal Expenses Insurance
  • Recovery of Loss of Earnings
  • **Recovery of Travel Expenses
  • Vehicle Recovery, Towing & Storage
  • Compensation following damage of personal effects
  • Free access to a motor Prosecution Legal Helpline


Replacement Vehicle

A replacement vehicle can be provided to ensure that disruption to your business is minimised. The vehicle is delivered and collected to and from your door.

Customer Liability Policy

PEach hire and/or credit repair, subject to circumstances, can be arranged to carry a Customer Liability Policy. This policy will ensure that any unrecovered credit agreements are not enforced upon you.

Specialist Accident Solicitors

Specialist solicitor will be appointed to work on your behalf. They will be committed to protecting your interests and pursue the case until a successful outcome is achieved.

3 Day Free Theft Hire

Free Car Hire following the unrecovered theft of your vehicle can also be arranged. You should refer to your specific Policy Summary for full terms and conditions.

Claims Assistance Service – Additional Notes

Our full accident management service is available for accidents throughout the UK.

The specified services used must be those appointed by Plan Insurance Brokers otherwise responsibility cannot be accounted for.

Plan can arrange to have your vehicle repaired through a nationwide network or approved repairers.

Alternatively depending on your preference Plan can seek to recover the cost of repairs in advance.

Plan will provide a written legal opinion free of charge in any accident case where required but reserve the right upon such opinion to withdraw support on grounds of absence of co-operation from participants or legal opinion that a case or cases is unsupportable.

A full advisory is available from small claims court cases.

If you have been involved in a motor accident and wish to make a claim or simply to report the incident for information purposes only please call Plan on 0333 003 0613.


*In relation to any personal injury claim you will be required to sign a contract that will confirm you are happy to proceed on basis that your appointed solicitor will make a deduction of 25% from any payout to cover their costs
** Your policy will cover the recovery of 100% of any out of pocket expenses that are deemed reasonable. Such as; your policy excess, transportation costs including taxi fares or hire car charges, loss of earnings etc.

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