FAQ: About Commercial Plan Insurance
Questions
- Who are Commercial Plan Insurance?
- Are you insurance brokers or an insurance company?
- What types of insurance do you offer?
- Why am I better off with Commercial Plan?
- Where do you advertise?
- Would I be better off using a direct insurer?
- Is making a claim easy?
- Can I Spread my Payment?
- What are your opening hours?
- Should I want to, how do I complain?
Answers
Who are Commercial Plan insurance?
Commercial Plan Insurance is an established independent insurance brokerage. We have provided low cost commercial insurance with excellent service over two decades. Plan Insurance, Trade Plan Insurance,, Commercial Plan Insurance,Taxi Plan Insurance, Plan Assist & Plan Finance are divisions of The Plan Group Limted.
Are you insurance brokers or an insurance company?
We are an independent insurance intermediary, regulated by the FSA. We deal with an extensive list of insurers to arrange your quality insurance cover at low costs.
What types of insurance do you offer?
At Commercial Plan Insurance we have a plan for every type of insurance. We arrange quality cover at low costs for;
Retailers Insurance, Pub Insurance, Restaurant Insurance, Office Insurance, Contractors Insurance, Hotel Insurance, Manufacturers Insurance, Wholesalers Insurance, Property Owners and Fleet Insurance.
However there are departments within The Plan Group Limited with specialist knowledge to service your every insurance need. Visit our products page to find more information about the specific type of insurance policy that you require.
Save time> Save Money> Plan
Why I am better off with Commercial Plan?
At Commercial Plan Insurance we specialise in insurance policies for small to medium sized businesses. We have years of experience in arranging commercial insurance and understand your business’ needs. We’re able to find you the best cover at the lowest cost.
It makes sense for you to deal with a Commercial Insurance specialist.
Where do you advertise?
Commercial Plan Insurance’s client base is growing at a rate of 15% each year. This is mostly due to word of mouth advertising. You could benefit from the efficient, friendly service and low costs that our customers rave about. Just take a look at our testimonial page for proof.
Would I be better off using a direct insurer?
Why waste your time filling in form after form with direct insurer after direct insurer? They only have one price to quote, their own. At Commercial Plan Insurance we select the best cover from numerous insurer’s policies. The advice we offer you is unbiased. We find you the best cover, at the lowest cost.
Call to find out just how much time and money Commercial Plan Insurance can save you!
Is making a claim easy?
With our dedicated claim firm, Plan Assist, claiming couldn’t be any easier. Plan Assist’s motor claims helpline is on call 24 hours a day, 365 days a year.
For more details see Plan Assist
Can I Spread My Payment?
Plan Finance enables you to spread your Commercial Plan Insurance premium over 10 easy payments at very low rates.
For more information please see Plan Finance
What are your opening hours?
Lines are open from 9:00am – 5.30pm, Monday to Friday. For your no-obligation low cost Commercial Insurance quote call now on 0800 542 2742
Our dedicated motor claims firm, Plan Assist, is on call ready to help 24 hours a day, 365 days a year.
If I need to, how do I complain?
Your satisfaction with our service is incredibly important to us as we thrive on word of mouth recommendation. However we acknowledge that there may be an occasion when you feel we haven’t acted to the best of our abilities and you may want to make a complaint. We’ll always try to resolve any complaint as soon as we receive it.
For any complaints please call 0800 542 2742 and ask to speak to Commercial Plan Insurance manager Nick Cole.
We will act promptly to settle the issue, as your custom is valued by us.
However, if your complaint is still not resolved to your satisfaction, you have the right to refer your complaint to the Financial Ombudsman Service.
Their address is:
Financial Ombudsman ServiceSouth Quay Plaza 2
183 Marsh Wall
London
E14 9SR
Telephone: 0845 080 1800
www.financial-ombudsman.org.uk
The Financial Ombudsman Service will handle most complaints you might have, but there are some instances thatfall outside their authority. The Ombudsman’s decision is binding upon us, but you are free to reject it without affecting your legal rights.

